Privacy Policy
Last Updated: November 2024
At ScaleDataTM (a service by 1stContact.aiTM), we are committed to maintaining trust with our clients and the individuals listed in our datasets. This Privacy Policy describes how we collect, use, and protect information.
1 Information We Collect
We collect two distinct types of data:
- Client Data: Information you provide when purchasing our services, including your name, company name, email address, billing information, and search criteria.
- Business Contact Data: Professional information included in the products we sell. This may include First Name, Last Name, Job Title, Company Name, Business Email Address, LinkedIn URL, and General Location.
2 How We Source Business Data
The Business Contact Data we provide is aggregated from publicly available sources and third-party partners. We act as a data compiler. Sources include:
- Publicly accessible professional profiles (e.g., LinkedIn).
- Corporate websites and press releases.
- Government records and business filings.
- Third-party data vendors and strategic partnerships.
3 How We Use Information
- Service Delivery: To process your orders, deliver data lists, and handle billing.
- Improvement: To analyze usage trends and improve the accuracy of our datasets.
- Communication: To send you transactional emails (receipts, delivery notifications) and, with your consent, marketing updates about ScaleData services.
4 Data Disclosure & Sharing
We do not sell your Client Data to third parties. However, we may share data in the following circumstances:
- Service Providers: We use trusted third-party vendors for payment processing (e.g., Stripe), email hosting, and customer support ticketing.
- Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety and rights of ScaleData or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, data may be transferred to the acquiring entity.
5 Data Security
We implement industry-standard technical and organizational measures to protect data. This includes encryption (SSL/TLS), secure access controls, and regular audits of our data vendors. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6 Your Rights & Opt-Out (Database)
We respect the privacy rights of the individuals contained within our Business Contact Data. If your professional information is listed in our database and you wish to be removed:
- Opt-Out Request: Please email us at [email protected] with the subject line "Remove My Data".
- Verification: Please include your full name and the business email address you wish to have removed so we can locate the correct record.
- Action: We will remove your information from our active sales database within 30 days of receipt.
7 Cookies & Tracking
Our website uses cookies to enhance user experience, analyze site traffic, and assist in our marketing efforts. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
8 Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
ScaleDataTM Compliance Team
Email: [email protected]
ScaleData reserves the right to update this policy at any time. Changes will be posted on this page.